Google’s Tez App has become one of the most trending apps on Play store as well as App store since it got launched. The app lets you transfer and receive money with ease. But, pretty much like any other app, it might land you into confusions at times. When that happens, all you have to do is make use of Tez helpline number. There are a number of obvious reasons why you might need to contact Tez customer care which is given below.
- Tez app uses Unified Payment Interface (UPI) system to link with the bank that holds your account. Some banks automatically generate UPI id for you. There still are certain banks that don’t. And if that’s the case, there are chances that you might find difficulties getting your UPI id. When this happens, you can always call the Tez helpline number and find out what the problem is. Moreover, you can also find out how to get your UPI id by contacting the Tez customer care.
- Tez app has a number of offers and rewards. When you transact for the first time, the app claims to give a cashback of Rs 51. Similarly, when someone you have invited to use the app makes the first transaction, you get a cashback. At times, you might not receive the cashback. This is one of the times you can call the customer care number and find out what happened.
- Besides the two given reasons, there are several miscellaneous reasons that might be causing you troubles with the app. For example, you might not be able to link your number, or might be unable to operate the new Audio QR technique of transaction. Be it whatever, it is really important to know how to reach the customer care service to ensure smooth usage of an app.
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What is the Tez helpline number?
If you are wondering how to reach the customer care helpline number of Tez app, you can do so through the app itself. All you have to do is follow some simple steps given below that will let you connect with the customer care service.
Step 1- Open Tez App on your phone.
Step 2- Go to settings of the App.
Step 3- Scroll down to find “help and feedback” where you will find the “contact us” option.
Step 4- You will find two options in “contact us” which are chat or phone.
Step 5- If you choose the “chat” option, you can connect with the Tez support team through chat. The team will communicate regarding whatever trouble you are facing and help you out.
On choosing the “phone” option, you can talk to the customer care team through a call. You will have to provide your number through the automated call to get a callback. After you provide your number, you should get a callback within a few minutes. You can always alternate between chat and phone and find out what helps you better.